Refund Policy

You may be eligible for a refund if you experience technical issues that prevent you from using the service, or if the service does not match its description. Refund requests must be submitted within 14 days of purchase.

All refund requests must be made within 14 days of the original purchase date. Requests made after this period may not be eligible for a full refund.

To request a refund, please contact our support team at info@qiyas.io with your account details and reason for the refund request. We will review your request and respond within 3 business days.

Once approved, refunds are typically processed within 5-10 business days. The refund will be issued to the original payment method used during purchase.

Certain services are non-refundable, including: completed Qiyas that have been fully processed, customized question banks that have been delivered, and add-on services that have already been activated.

If you wish to cancel your subscription or request a refund, please contact our support team at info@qiyas.io or call us directly. We will assist you with the cancellation and refund process.

If you have any questions about our refund policy, please don't hesitate to reach out to our support team at info@qiyas.io. We're here to help.